Shipping policy

Effective Date: Nov. 1, 2025

Thank you for shopping with New Level Skincare! We strive to process and ship your order as quickly and efficiently as possible.

Shipping Origin

All orders are processed and shipped from California, USA.

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and the shipping method selected. Delivery estimates will be provided during checkout, and may vary based on carrier and destination.

• Standard Shipping (USA): 3–7 business days
• Expedited Shipping (USA): 2–3 business days
• International Shipping: Currently unavailable (optional – remove if you offer international)

Delays

Please note that delivery times are estimates and may be affected by carrier delays, weather, or holidays. Once the package has left our facility, we are not responsible for delays caused by the shipping carrier.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. New Level Skincare is not responsible for packages lost due to incorrect or incomplete shipping information provided by the customer.

Questions?

If you have any questions about your order or shipping, please contact us at:
📧 karifeder@newlevelskincare.com